The Buffet offers a good variety of cuisines. It is through communications of this nature that we are given an opportunity to assess and evaluate our performance, as well as to ensure that we maintain and deliver the level of service expected from us. It is also great to see the same faces meaning that the staff really enjoy their Jobs. You will want to tip great service. All Staff, cleaning, bar, restaurant , gym and garden were helpful, polite and friendly. It is an honor for us to host and to know that you feel at home here.

No complaints there. Carretera Chetumal - Cancun Km 250, Akumal 77760 MexicoCarretera Chetumal - Cancun Km 250, Akumal 77760 MexicoCouldn't pay me to go back here! Taxes and fees that are shown are estimates only. The service was not great.. it always felt like you were annoying the staff if you were asking for a drink. If you are lounging by the pool, this is a very convenient quick bite. Some were asked for money at check out without being shown what it was for. There was a good variety of food on offer which was all of a high quality, the swim up bar was a favourite experience of mine. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Food was outstanding, plenty of choice at every sitting. Rude manager said he had had no complaint and accused me of making it up to get a free massage!

The beach is immaculate with tons of loungers. We enjoyed the walk. Room was disgusting, it absolutely stunk of mould, fittings hanging off walls, lights hanging off, mould in most places, furniture cracked and trims split, thick black mould all over the bathroom, cracked floor tiles, plaster off ceiling/walls and far too many other things to mention !! We will be more than excited to welcome you many times more at our Bahia family. You don't get access to Siem or Akumal. Spoke to people on the bus who said their room bills had loads of extras on which they hadn't incurred. Do not hesitate to contact us at info.coba@bahia-principe.com, to provide the best service possible for your future stay. We really appreciate that you are taking the time to share us some valuable comments about your stay with us. TUI should have told us to wear sea shoes. Often a theme per night. We documented all these issues with the TUI rep in resort and yet absolutely nothing was done about any of them. On arrival at the resort we were provided with a lovely refreshing cocktail. To conclude I highly recommend visiting Bahia Principe Grand Coba as it is an amazing experience for any traveler wether you are an adventure seeker or simply just looking for some rest and relaxation.

But that's okay. As for trips we did take the local bus we found it more cost effective, plus we like to leave when we feel like it. For a reasonable extra cost you have the chance to swim with dolphins which I chose to do and very much enjoyed it as it was an experience I shall never forget. Or to walk on the beach, then it's an easy trolly to the Tulum beach. Very large resort, you can walk to the beach or catch one of the buggy buses that continuously run. WiFi access in the lobby (1h per day free of charge), buffet restaurant, 4 a la carte restaurants, 8 bars, 2 snack bars.

Will definitely go to this hotel againDear Guest: We appreciate you choosing our resort for your holidays and sharing your impressions. Room facilities: Two full size beds or a king size bed, sitting area with sofa, fully-equipped bathroom with hydromassage bathtub, shower, wash basin, magnifying mirror and hair dryer, bathroom amenities. Struggled to find room then keys didn't work. Claim your listing for free to respond to reviews, update your profile and much more.This is the version of our website addressed to speakers of Prices are the average nightly price provided by our partners and may not include all taxes and fees. The organised trip was about 150 dollars each. Beach was unsightly with plastic barriers in sea. Our holiday was fantastic from the start, with an easy check in and welcoming drink. Sending you our best regards, Karina Guzmán. Dated and dangerous falling apart room; the light fitting was held on by silicone and was falling off, my partner leaned lightly on the balcony railing and it came away from the wall. Balcony or terrace, air conditioning, ceiling fan, telephone, radio alarm clock, flat screen satellite TV, mini-bar, coffee-making facilities, safe (additional charge), ironing set, terrace, Wifi. The entertainment was very enjoyable and there were shows throughout the evenings to attend. It was honor for our entire team to be at your service again making your holiday enjoyable. Are any cleaning services offered at Bahia Principe Grand Coba?Yes, dry cleaning and laundry service are offered to guests.

Your comments are very encouraging for our team and give us energy and motivation to keep up great work every day.