We hope you come back soon. The staff in the complex were very friendly and helpful and went out of there way to make our experience an enjoyable one. avoid if you have kids, death trap, even adults struggled. Hotel Villa Dorada boasts an excellent location in the heart of the capital of the Costa Daurada, Salou. Taxes and fees that are shown are estimates only. So you see this reflects there immaturity if the problems would of been resolved in the first place and I'm sorry when it concerns my childrens safety? Here they don't. Hotel Villa Dorata StaffI and my partner stayed there for visiting the volcano.

Absolutely rude restaurant manager, one lovely waitress but wasn't allowed to smile or chat with guests as one time she had a laugh with us then spotted restaurant manager looking at her and her attitude changed completely. Claim your listing for free to respond to reviews, update your profile and much more.This is the version of our website addressed to speakers of Prices are the average nightly price provided by our partners and may not include all taxes and fees. I also regret that it only addressed the TUI representatives and that you did not do so with the hotel manager. Own or manage this property? Please see our partners for more details.Absolutely charming and located not far from the main crater of Mt.

It has a very convenient location to visit Mount Etna. Like it's not a problem! Like I said it's a good job nothing happend to my child as it would of been a different story but again they didnt seem to care, oh but then offered to pay for a meal out for us which we declined as to be honest all I wanted was our problems resolved but two weeks and nothing but me not being allowed near the desk as I kept raising my concerns of nothing being done and due to Amy n her friend saying they felt scared to come to work because of me? Amy and the other rep on customer service desk wasnt bothered as the whole 2 weeks this was never resolved all we had was there attitude obviously two young to not understand peoples problems with being paying guests with two young children! I agree with rules but only when they can be justified and make sense why they are in place. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. I have been to many all inclusive hotels in many countries and this is certainly the worst and what annoys me the most is the denial and arrogance of Jonathon who responds to these reviews. Located near Big Onofrio Fountain, this hotel is just 0.2 km from Old Town. Really cannot understand all the good reviews. Book Hotel Villa Dorata, Ragalna on Tripadvisor: See 153 traveller reviews, 114 candid photos, and great deals for Hotel Villa Dorata, ranked #1 of 1 hotel in Ragalna and rated 4.5 of 5 at Tripadvisor.

Ideal location to explore Etna and the surrounding area and be at cable car before the coaches from the resorts on the coast Tip - put the location of the hotel in google maps when you set off as phone reception is patchy in places on the way up the mount . Food always cold and disgusting, constantly running out of food, even white baguettes and butter for several days, only one pepper and salt pot and toaster for whole of restaurant. Hotel Villa Dorata *** reserves the right to check the validity of the credit card left "a guarantee" before the arrival of the client requesting a preauthorization to the circuit of belonging. Overall we were pleasantly surprised with the hotel in general after reading some of the reviews. Food- never a hot plate, that's if there were any available. Not sure what the rest of the hotel is like but I would recommend from the service we received on our visit!

Does Hotel Villa Dorata offer any business services?Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. They was hundreds of them, along with walls that was punched in by rocky and a broken air con. Worth to try!Dear Teresa Chelsea F. , we are very happy to know you spent a lovely and short stay at our hotel. Staff beyond rude, even the life guard slept all day by the pool. Service was friendly and they happily kept our luggage after check out so that we could collect after our visit up to Etna the following day. It's a pleasure to receive your postive opinion about our cuisine!

Are there any historical sites close to Ohtels Villa Dorada?Many travelers enjoy visiting Villa Romana de Barenys (1.7 miles), Torre Vella (1.6 miles), and Torre del Puerto (4.8 miles). Own or manage this property? Contrada Serra la Nave SNC Versante Etna Sud, 95030 Ragalna, Sicily ItalyContrada Serra la Nave SNC Versante Etna Sud, 95030 Ragalna, Sicily ItalyMy wife and I stayed here for two nights earlier this month. We hope to see you soon.